Organizations
that deliver great customer experience will realize true business impact
through better operating efficiencies, improved customer loyalty and growth.
The first always comes to the journey to better understand the customers. We
should find and study some valuable insight to help the organization to achieve
the success to understand the customers.
In the next days, we are going to understand the Huawei and Cisco's Cusotmers from the following parts:
- Customer needs and wants in these two brands
- Evalute these two brands' current image, how it is perceived by the customers and the other key sakeholders.
- Analysis the customer trends at the category level for Huawei and Cisco
CHEN Xiaoxin
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